In this tutorial, you can learn how to import and synchronize contacts from Hubspot to CrossTrack using their respective APIs.
This integration allows you to automatically import and synchronize all your Hubspot contacts in CrossTrack, so you can later browse and search contacts by name, email or phone number, and easily start new chats and send messages in WhatsApp from the CrossTrack multi-agent web chat.
This process only synchronizes contacts from Hubspot into CrossTrack, not the other way around. If you update contact information in CrossTrack, these changes will not be reflected in Hubspot. Optionally, you can synchronize CrossTrack with Hubspot using the API + Webhooks, however this task is beyond the purpose of this tutorial.
Prerequisites
- Hubspot account with API access.
- CrossTrack account: get your API key here
- Familiarity with the programming language of your choice for connecting the APIs.